When a loved one or someone close to you is in need of palliative care, one of your biggest concerns would be finding a facility where you can fully entrust them without worrying about their safety and well-being. That’s why people are more careful when it comes to choosing a service or agency. To help you with the search, here are a few guidelines that would make the task much easier.
Listen to What Others Say
Although physicians often recommend agencies to find the best care and services, your search mustn’t stop there. You need to pay attention to the feedback of their past patients. Recommendations may not draw out the whole picture, but these are a valuable source of information you may refer to later on.
The Years They Have in Service
When looking for hospice services for veterans in Indiana, it’s also necessary to look at the years they’ve been in operation. Apparently, the longer they are in the industry, the more experienced they are in handling and assisting their patients. This would make you feel more rest assured as you leave your loved ones under their care.
Accredited & Certified by the State
Another important requirement to look for is whether they receive certifications and accreditation from Joint Commission Accreditation for Hospice Organization (JCAHO) and Community Healthy Accreditation Partner (CHAP). These two organizations are responsible for identifying whether the agency meets the reasonable standard of palliative care and hospice service. In case they aren’t, you could always find another one that’s more trustworthy and has these requirements.
The Staff & People Around the Agency
As you’re entrusting your loved ones in their hands, you want to find someone who’ll treat their patient kindly and with utmost care. You could test them out during the consultation or when making an inquiry about what their agency does. If you sense that they are rude and are somewhat sketchy when answering your queries, you can take this as a sign that they’re not the ones you’re looking for.
Be observant and be alert. The key to finding the best hospice care for your loved one relies on how well you’ve done your job. Otherwise, you might end up sending the people you treasure to the wrong people and agency. Beware and always do your own research.